Refund policy

Return & Refund Policy

At Wida, we want you to be happy with your purchase.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return, the item must be unused, in its original condition and packaging, and returned with all included items.

To request a return, please contact us with your order number and the reason for the return.

Return shipping costs are the responsibility of the customer, unless the product received is defective or incorrect.

Refunds

Once we receive and inspect the returned item, we will confirm whether the refund is approved.

For Cash on Delivery orders, the refund method will be agreed with the customer.

Refunds will be processed within the applicable legal timeframe.

Exchanges

If you would like to exchange an item, please contact us within 7 days of receiving your order. Exchanges are subject to product availability.

Contact

For any return or refund request, please contact us using the contact information provided on our website.